Syncing your mobile or desktop device with Zimbra

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Need help syncing?

We offer detailed syncing advice free of charge to our clients. Please get in touch and we’ll be very happy to help.

Guide to the guides

We’ve built up our guides based on experience and what our clients ask for.

People build up individual combinations of devices and programs, so rather than providing a list as long as your arm, or possibly longer, we’re including here the ones we know people want to see.

List of syncing & configuring guides

Please look through the following syncing guides:

OpenSure Guides

Configuring AppleMail to run Zimbra

Zimbra AppleMail walk through

The first step to creating your new Zimbra account in AppleMail is to select the IMAP setting. Give the Account Description field a title useful to you (no-one else will see that field). In Full Name enter your name as you’d like it to appear in recipients’ inbox, and in email address enter the email address we’re providing for you. Click on Continue.

Zimbra AppleMail walk throughThe address for the Incoming Mail Server is zimbra.opensure.net. Your User Name is your email address. Enter your password then click on Continue.

Zimbra AppleMail walk throughThe Outgoing Mail Server is also zimbra.opensure.net. Tick Use Authentication, then once again enter your email address in the User Name field, and fill in the Password field. Click on Continue.

ZimbraAppleMailWalkThrough4Make sure the Use Secure Sockets Layer (SSL) field is ticked, and set Authentication to Password. Click on Continue.

This is the main part complete. However, we may ask you to check server information. To do this, click on the selection arrow by the Outgoing Mail Server field, and choose Edit SMTP Server List. Highlight the domain that we look after for you (whether or not you have a list of servers to choose from will depend on whether you have other accounts running through AppleMail), and make sure the information is as follows, with your own user name and password entered in the relevant fields:

EditSMTPServerListFinal

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Using Activesync Clients with Zimbra 7+ and beyond.

You can use our new beta service to sync your device eg smartphone, tablet etc using Activesync with our Zimbra 7+ service.

We deploy a Z-Push service to do this for you and as a result only three bits of information are needed.

1) Activesync server = https://z-push.zimbra7.opensure.net

2) Username = your email address or alias

3) Password = your normal email password

This allows you to use any standard Activesync client to synchronize email, contacts and calender to any number of common mobile devices including iPhone, Android and even Microsoft including Windows 8 devices.

Some clients will require additional information such as the preferred email address and other specific information that it may use but the above information is common to all.

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Sync Android with Zimbra Contacts and Calendar

You can use the open standards CardDAV and CalDAV to easily synchronise your Zimbra Contacts  and Calendars to your Android smartphone.

Android has no native CardDAV client but some are available from the Google PlayStore and F-Droid.org. We now recommend the free DavDroid which works well. We talk you through configuring that client but essentially any others that are available will be similar. To sync Tasks with DavDroid install the Open Tasks app from the store/F-Droid and then re-install DavDroid.

Once you install DavDroid it will appear in the Android Account Sync area, but simply starting DavDroid will give you the option to Go to accounts & Sync.

Select Add Account, and choose Login with URL and username as the account type.

The server name is eg https://zimbra.opensure.net.

Enter your email address and password.

The app will then check the connection and ask for an account name for you to identify the configuration by, eg the email address. Change this as or if desired. Leave the groups as separate VCards.

Your contacts and calendar (and Tasks) are now able to sync.

To change which calendars and address books will sync, open the Accounts area under Android Settings and click on the DavDroid section listing the DavDroid accounts. Select Manage Accounts and Click on the account shown that you want to configure. Select the Calendars and Contacts from the list that you want to sync to/from your phone.

The Settings Cog under each accounts area will allow you to more finely configure things like intervals, connections etc.

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Sync Android with Zimbra Email

You can use the open standards called IMAP and SMTP to synchronise your Zimbra email to your Android smartphone.

Android has several email clients available but we recommend an open source one called K-9, free from the Android Market. We talk you through configuring that client but others will be similar.

You are connecting to your Zimbra account via IMAP and SMTP over which Zimbra allows connection to your calendar

To configure K-9 for zimbra ensure you are connected to the Internet then start K-9:

Then select Menu, then Add Account…:

Enter your name, email address and password, then press Next:

Select IMAP account type:

Check the user/password is correct then move to the IMAP server box and enter eg zimbra.opensure.net

Select Security as SSL if available

Authentication is Plain, Port 993, leave IMAP Path Prefix as default.

K-9 will now check the configuration before moving on to the outgoing server.

In Outgoing Mail Server section, enter eg zimbra.opensure.net server then press Next:

Security is TLS if available and the port should be 587 (not 25).

Authentication should be PLAIN and the user/password should be the same as for IMAP.

Click Next and wait until it has finished verifying configuration.

Give this account a name that makes sense to you, eg Simon’s OpenSure Account and then give the name that shows when you send message eg Simon Sayes.

Then click Done and the account is ready for use.

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Sync iPhone with Zimbra Email

You can use the open standards called IMAP and SMTP to synchronise your Zimbra email to your iPhone or iPad.

You are connecting to your Zimbra account via IMAP and SMTP over which Zimbra allows connection to your calendar

To configure this on your iPhone or iPad open iPhone Settings application and choose Mail, Contacts, Calendar:

Then select Add Account…:

press Other:

Choose Add Mail Account:

Enter your name, email address and password, then press Next:

Select IMAP account type:

In Incoming Mail Server section, enter eg zimbra.opensure.net server

In Outgoing Mail Server section, enter eg zimbra.opensure.net server then press Next:

Wait until your iPhone has finished verifying all possible port/protocol combination:

It will probably fail to get the service auto-configured so you will likely get the Cannot Connect Using SSL message, or similar, just select Yes, you will just need to adjust account settings later.

Save the account:

Confirm.

Back to account settings page, still need to fix SMTP port as zimbra.opensure.net prefers to listen on the correct port not (the wrong) default port 25, open account settings:

Open Account Info:

Open SMTP page:

Choose Primary Server:

Adjust SMTP port: 587

Back to Account Info, open Advanced settings:

Enable SSL on IMAP port:

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Sync iPhone with Zimbra Contacts

You can use the open standard called CardDav to synchronise your Zimbra contacts to your iPhone or iPad.

You are connecting to your Zimbra account via a special URL over which Zimbra allows connection to your contacts.

To configure this on your iPhone or iPad open iPhone Settings application and choose Mail, Contacts, Calendar:

Open iPhone Settings application and choose Mail, Contacts, Calendar:

Then select Add Account…:

press Other:

Choose Add CardDAV Account:

Enter your Zimbra server hostname in the Server field,

eg zimbra.opensure.net

provide your username and password then press Next:

username=your@email.address
password=yourpassword

On the account page, open Advanced Settings:

Enable SSL

Done!

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Sync iPhone with Zimbra Calendar

You can use the open standard called CalDav to synchronise your Zimbra calendar to your iPhone or iPad.

You are connecting to your Zimbra account via a special URL over which Zimbra allows connection to your calendar

To configure this on your iPhone or iPad open iPhone Settings application and choose Mail, Contacts, Calendar:

Then select Add Account…:

press Other:

Choose Add CalDAV Account:

Enter your Zimbra server hostname in the Server field, eg
zimbra.opensure.net

provide your username and password then press Next:
Username = your@email.address
password = password

On the account page, open Advanced Settings:

Enable SSL and check port, make sure Account URL resembles:

https://zimbra.opensure.net/dav/your@email.address/Calendar

or

https://zimbra.opensure.net/principals/users/your@email.address

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How to setup Thunderbird to synchronise contacts with Zimbra

Configuring Thunderbird and Zindus to synchronise your Contacts on our Zimbra service.

Again we recommend using Zimbra Desktop to do this but if THunderbird is your thing then here is how you can do a neat synchronizing trick with the smart Zindus add-in.

Setup Zindus in Thunderbird to sync Zimbra Contacts

First we assume that Thunderbird is properly installed and configured ready for your OpenSure Zimbra email account.

Download Zindus from here

Once installed, in Thunderbird select Tools – then Zindus.

Then enter the server as zimbra.opensure.net

Your username is your Zimbra email address and then enter your Zimbra password too.

All your account’s contacts lists download and are shown as zindus/GAL or zindus/Emailed and your main Contacts one is shown as your Personal Address Book in Thunderbird.

Then you can use the contacts within Thunderbird and on the web too!

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How to configure Zimbra calendar with Lightning/Thunderbird

Configure Thunderbird with Lightning to connect with Zimbra calendars

To get perfect syncing with Zimbra we recommend using Zimbra Desktop but something very useful can also be done with Thunderbird.

Get Thunderbird ready to sync with Zimbra calendars

This assumes that you already have installed Thunderbird mail client properly and configured it for your Zimbra email. You then need to install an Add-in from here: Lightning for Thunderbird. Download and follow the instructions to install the add-in in Thunderbird.

Lightning extension works by using caldav which means it can talk to your Zimbra calendars using a URL connection and a password.

eg: http://zimbra.opensure.net/dav/YOUR-EMAIL-ADDRESS/calendar

To enter this simply go to the newly appeared Calendar tab in Thunderbird, Click add new calendar eg via File, New, Calendar and select On the Network.

Then select Caldav and put in the location box the URL above, changing it to match your email address.

Give your new Calendar a name that makes sense to you, perhaps select a colour and associate it to your Zimbra Email account on Thunderbird.

When done, it will ask you to enter your username (your email address) and your password (your Zimbra one) and offer to save it, which you probably will want.

That’s it, your Zimbra calendar will appear as it would on the web but now in your Thunderbird client.

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How to use Zimbra email with Entourage

Configure Entourage to connect to the Zimbra email service

This step by step process should have your Entourage client receiving email from our Zimbra service quickly. We do recommend Zimbra desktop as a generally more capable mail client but if you wish to use Entourage then this is for you.

Settings to configure Entourage with Zimbra email

  • From the Entourage Tools menu, choose Accounts.
  • In the Accounts window, click New.
  • If a small window titled “New Account. Add new mail account” appears: Choose IMAP from the Account type pop-up menu, then click OK.
  • If a window titled “Account Setup Assistant. Set Up a Mail Account” appears, click “Configure account manually.” In the New Account window that opens, choose IMAP from the Account type pop-up menu, then click OK.
  • In the Account name field, give your account a descriptive name such as My Work account etc
  • In the Name field, enter what you would like your recipients to see when they receive a message from you, such as your full name, company name, or even a nickname. Beneath that, enter your full email address.
  • Enter the first part of your email address (before the @ symbol) into the Account ID field.
  • Use IMAP, enter the server as zimbra.opensure.net. Note:You should use a secure connection to the email servers when checking for new messages, click “Click here for advanced receiving options” and then enable the “This IMAP server requires a secure connection (SSL)” option. The IMAP port number displayed will automatically change from 143 to 993. Close the Advanced receiving options window when finished.
  • Enter your mailbox password in the Password field. This is the same password used to log in to the zimbra.opensure.net website. The option to Save the password in your Mac OS keychain will be selected by default. If you leave this checked, your password will be securely stored in your computer’s keychain so you won’t need to enter it each time Entourage checks for new messages or sends an email.
  • Enter the SMTP server as zimbra.opensure.net.
  • Click the “Click here for advanced sending options” button. Note: You should use a secure connection to the zimbra.opensure.net servers when sending messages, enable the ‘SMTP service requires secure connection (TLS)’ option.
  • Select “Override default SMTP port” and change the port number from 25 to 587.
  • Enable “SMTP server requires authentication” and “Use same settings as receiving mail server.”
  • Close the advanced sending options window.
  • Click OK and your newly configured account will appear in the Accounts window.

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How to setup Zimbra Desktop

Configure Zimbra Desktop to use our Zimbra service

First ensure you have downloaded the current and correct version of Zimbra Desktop for your operating system; Windows, Linux or Mac. Once downloaded, follow the installation instructions and when installed you can start to configure it ready for your accounts.

Setting for OpenSure Zimbra:

  • Initially you will be presented with the option to add a new account, let’s do that.
  • You now need to select an account type – select Zimbra
  • Give the account a name that makes sense to you, eg Work Zimbra account, similar
  • Then enter the email address, any that are in place on your account will work fine.
  • Then enter you password
  • Set the server to be zimbra.opensure.net
  • Set the Security as SSL
  • For the checking email bit leave ‘as new email arrives’
  • Click validate and save.

Zimbra now synchronises all your email, contacts, calendars, tasks etc.

NB you can also add other account types in a similar way to this client like Gmail, Yahoo, MS Exchange and any other POP3 and IMAP account. This means all your email in one place and consistent.

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How to use Zimbra email with Outlook

Configure Outlook email client to use the Zimbra email service

This is designed to help you setup a new account in Outlook for your new mailbox. We recommend Thunderbird (www.mozilla.com the same people who write Firefox web browser – also recommended) as a free and powerful mail client in preference to Outlook as it is a standards compliant approach and works very well with modern mail systems. However, this is about what you want to do so here you go!

To configure Outlook Express to use a Zimbra email account:

  • In Outlook Express, click Accounts on the Tools menu.
  • In the Internet Accounts dialogue box, click Add, and then click Mail
  • In the Display name box, type the name that you want other users to see when you send a message, and then click Next.
  • In the E-mail address box, type the e-mail address for the account that you are using (for example, type my.name@domain.here), and then click Next.
  • In the E-mail Server Names box, click IMAP for the incoming mail server type (POP3) is the default type)
  • Type zimbra.keepnet.net as the incoming (IMAP) and outgoing (SMTP) servers and Click Next.
  • Type your IMAP account name and password in the Account name and Password boxes then click Next.
  • In the Internet Mail Account Name box, type a name to identify the mail account, and then click Next and Click Finish.
  • You should now be able to highlight this new account in the Internet Accounts window and then select ‘Properties’ When in this window click Advanced.
  • In the Advanced window tick Incoming Mail – This server requires a secure connection SSL – the Port will automatically change to 993.
  • Above this is the Outgoing Server equivalent tick box. You can try setting this as SSL and change the port number to 465 as some Outlook versions do appear to support this. If this is not the case then you can leave this unticked but we recommend you change the Port Number to 587.
  • At same Properties window as when finding the Advanced tab, you will see a ‘Servers’ tab. Move to this and click the Outgoing Mail Server – My server requires authentication. Leave as using the same settings as incoming mail server.
  • Click OK then Close to close the Internet Accounts dialogue box.
  • When you are prompted to Refresh or download folders from the mail server, click Yes and enter password assigned as required.

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How to use Zimbra email with Thunderbird

Configure Thunderbird email client to use the Zimbra email service

This is designed to help you setup a new account in Thunderbird for your new mailbox. We recommend Thunderbird (www.mozilla.com the same people who write Firefox web browser – also recommended) as a free and powerful mail client in preference to Outlook as it is a standards compliant approach and works very well with modern mail systems.

To configure Thunderbird to use a Zimbra email account with IMAP:

  • Select Tools – Accounts settings then select Add Account, Email Account type and click Next.
  • Enter your name as you wish people to see it, and then your email account, eg my.name@domain.here
  • Select IMAP as the type of server and enter zimbra.opensure.net as the name, it is personal choice whether to select global folders or not, most tend to. Click Next.
  • Now enter incoming username, which is the same as your email address click Next.
  • Enter the name you would like to use to refer to this account and click Next, confirm all is correct and press Finish.
  • In the left hand panel, highlight and expand the new account named above and click Server Settings.
  • In this Click Incoming server uses SSL and check that the port has changed to 993.
  • Now click down to Copies and Folders for this account and check that the Sent, Draft and Template folders are showing as send a copy to whatever the name of this new account is.
  • Composition and Addressing, set as per your preferences.
  • Clicking now into Off-line and Disk space, please set as per your preferences normally tick both top boxes and select all folders available off-line. Leave the lower section to retain all email.
  • At the bottom of the left hand panel is the list of Outgoing servers, here click add and add the name of Zimbra, server as zimbra.opensure.net, change the port to 587, tick TLS, tick username and password and fill is with your username (same as email address). Click OK.
  • Now click Get Mail and enter your password as required, saving it permanently if desired.

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WordPress Guides

Our WordPress guides are part of a growing library of WordPress resources.

Backed up by two WordPress demo sites – one aimed at giving you an idea of how features can look, and the other deconstructing the elements of a WordPress site – these guides will help you use WordPress features such as Categories, Widgets and menus.

Click here for the WordPress guides.

My device or program isn’t here

No problem. If you’re a client please don’t hesitate to ask for a walk-through that isn’t here. If it’s within our remit to provide one, then we will.

Using the contact form please give us details of what you’re trying to do.