What’s it like working with OpenSure?
How do we do things and what are we about?
Working with OpenSure
Once you decide to use our services simply contact us and arrange for a callback to discuss what you want when you want, 9am to 9pm. We will help design the package that best meets your needs.
Once we understand your needs we will configure all the services you need to get up and running including setting up email accounts, user accounts, settings - even your domain name and more. All you need to do is login and get going.
Any changes or additions are just an email away and you need never get your hands dirty in the technical underbelly.
OpenSure charges are based on simple blocks of use and for most small businesses the total cost is typically £30 per month.
As an example, 5 mailboxes with 10GB storage, as many shared calendars, shared contact lists, shared tasks and a document libraries as you need, website, blog and a domain name. Everything supported and managed by us.
Like many businesses we have several bases of operations.
We use London for our green data centre presence and taking support calls. We have an administrative base in Milton Keynes and have technical and support staff working across the country in places as far flung as Nottingham, Herefordshire and the South West.
We are part of a small group of businesses under the umbrella of Keepnet Ltd which has been providing internet and online services since 1997.
Our types of services include the following:
Domain names, DNS, mail relays, shareable and collaborative mailboxes, calendars, contacts, tasks, documents, content management systems, account systems, on-line surveys, customer relationship management, databases, list services, instant messaging, virtual desktops and virtual offices.
Any of these can form part of your package and can change and amend them as your business grows.
We are always looking for new ways to meet the needs of customers and so if you want something new then please do ask us.
We have some 60 different packages under constant review and many of them are available as a service. We will always consider anything that you are interested in and will try to fulfil the need if feasible.
Of course we will always need to ensure that the software is properly maintained and is properly open source.
We can provide just one service, several or lots!
We know some people like to use other providers as well as us and other times they are simply not yet ready to use more than a few basic parts of a service.
We charge our basic fee and encourage you to use the services as needed to get the end result you need.
Many customers have existing services from other providers and we are used to working with third parties and migrating from them. Whether you have an existing domain, website or email service we can help you migrate to our services with the least disruption possible, although sometimes subject to varying third party consent and assistance!
During our initial chat about your business we can discover if you have any services that need to be taken into account and deal with that with you and them.
OpenSure likes to feel more like your own external IT department so please burden us with your problems!
We offer advice whenever we can but anything outside of our services is not backed up by anything other than our best endeavour. In other words we can't warranty the advice given on third party products or services.
If you want full on consultancy then we can offer that too but it isn't part of the on-line package and is quoted separately often on a fixed fee basis.










